Munch Ado offers an online service that, among other things, allows you to place orders and make reservations at various restaurants and other eating establishments featured on the Site (collectively, “Restaurants”). Some Restaurants have signed-up with us as marketing partners in connection with the Site (“Participating Restaurants”) and may offer certain additional options and features to users of the Site, while other restaurants have not done so (“Non-Participating Restaurants”). Participating Restaurants will be identified as such on the Site. You will be able to place orders and make reservations regardless of whether a Restaurant is a Participating Restaurant or a Non-Participating Restaurant.
What We Collect
When you visit or use the Site, we collect information sent to us by your computer, mobile phone or other access device. The information sent to us includes data on the pages you access, your computer IP address, device identifiers, the type of operating system you are using, your location, mobile network information, information about your transactions/activities (e.g., searches performed, restaurant links that you click on that appear in search results on our Site (as well as links/tabs clicked on at certain third party sites accessible via our Site), promotional offers (e.g., coupons/discounts) that were viewed and/or downloaded and other information. We may obtain such information through cookies and other tracking technologies. (See Section below titled, “Cookies and Other Tracking Technologies.”)
If you place an online order or make a reservation at a Restaurant, we collect the following types of information
Your name, address and/or phone number (and other related information).
Your credit card information (or other financially-related information) for payment of your order and/or for certain reservations (e.g., at select restaurants or on select holidays).
If you create a registered account with us (and become a “Registered User”), we may collect the following types of information:
Contact information including your name, mailing address, phone number(s), email address and other similar information.
Financial information such as the full credit card number(s) that you link to your account. All credit card transactions are fully encrypted and will be stored by a trusted third party. Your credit card number will never be shared with a Restaurant without your consent.
Your preferences, demographics, interests, restaurant reviews and ratings, etc.
Password and log-in information related to your account.
The term “personal information” is used herein to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous or otherwise does not identify a specific user.
In situations where it is possible to do so, information (including publicly available information) may be linked to your personal information.
We may obtain information (including your personal information) from third parties.
Cookies and Other Tracking Technologies
When you visit the Site, we may use (or authorize third parties to use) “cookies” and similar technologies (e.g., web beacons, pixel tags, etc.) (“Tracking Technologies”) to help us recognize and serve you better by collecting information about you, your online behavior, your computer, or your mobile device. Such information may include, without limitation, (i) the type/version of browser, operating system and software you are using (and when you update any of these), (ii) your geographic location; (iii) the pages/apps you visit; (iv) how long you visit each page/app; and (v) other information about how you interact with the Site. Cookies are small files that contain information sent by a web site that is saved on your computer’s hard drive. You may delete cookies from your computer or set your browser to reject cookies. However, doing so may limit some functionalities of our Site. Also, blocking or deleting browser cookies may not block or delete other types of cookies including flash cookies. For additional information about browser privacy preferences, please consult the ”Help” section of your browser.
Our Site does not recognize ”do not track” signals from your browser.
What We Do with the Information We Gather
We require the information that we gather for various reasons including the following: (i) to understand your needs, provide you with a better service, and respond to your inquiries; (ii) for internal record keeping; (iii) for internal analysis; and (iv) to administer and/or provide promotions, programs, products, services and offers for which you provided information (including personal information such as name and credit card number). Subject to the provisions below, we may also use this information for other marketing-related purposes.
All credit card transactions are fully encrypted and will be stored by a trusted third party. Your credit card number will never be shared with a Restaurant without your consent.
We may use the information to send you pertinent information about and/or related to your online order or reservation (e.g., for non-marketing purposes such as order confirmation, order status or customer satisfaction survey).
We may use the information to improve our products and services, and to measure the number of visitors to the Site and the areas of the Site that are of most interest to visitors.
We may use the information to customize the Site.
By using your mobile device you expressly consent to receive email or other means of communications unless you direct us not to do so.
We may use your personal information and other information for our own marketing purposes (and/or for marketing purposes (including joint marketing purposes) on behalf of third parties such as Restaurants) including, but not limited to, notifying you of new products, services, offers or other information via mail, email, telephone, text message, and other means. For example, on behalf of Restaurants, we may send you marketing e-mails regarding those Restaurants whose links you have clicked on, placed an order and/or made a reservation. If you do not want us to use your personal information for marketing purposes, you may opt-out of such uses by contacting us.
We may share your personal information and other information with our affiliates (i.e., affiliated businesses and operating companies) (collectively, “Munch Ado Affiliates”) for any purpose. If you do not want us to share your personal information with Munch Ado Affiliates for marketing purposes, you may opt-out of such uses by notifying. Although you may request to opt-out of sharing your personal information for marketing purposes with Munch Ado Affiliates, we may share personal information with Munch Ado Affiliates for non-marketing purposes.
We may share certain personal information (such as your name, phone number and street address) with Restaurants to effectuate an online order or reservation.
We may share your information (including your personal information) with Munch Ado Affiliates or with third parties (including contractors who provide services to us) to assist with any of the uses of personal information and other information described herein. For example, we may share and/or provide your personal information and other information with/to third parties that oversee, manage, handle and/or assist with (i) the operation, administration, or maintenance of our Site; and/or (ii) the billing or processing of online order payments. The privacy policies of such third parties may also apply.
Information Collected by Third Parties
Some content on our Site may be sponsored by or co-branded with third parties who may obtain personal information from you if you voluntarily participate in sponsored or co-branded activities such as sweepstakes and other promotional offers. We are not responsible for the information collection or privacy practices of such third parties. Therefore, you should review their privacy practices carefully before participating or providing personal information to such third parties.
Restaurants are separate businesses that are not affiliated with Munch Ado, Inc. While we encourage Restaurants to comply with privacy and data protection requirements, we will not be responsible if a Restaurant fails to comply with respect to your information.
Security and Confidentiality
We are committed to ensuring that your personal information is secure, and we make our best efforts to ensure that all of your user information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All information that you share with us during the registration, reservation and ordering processes is sent to and stored on secure servers that are located in the United States. However, we undertake no obligation to maintain the confidentiality of non-confidential data such as feedback, reviews, ratings, questions, comments or ideas that you voluntarily provide to us. We are not liable for any unauthorized third party access or disclosures of personal information outside of our control. We reserve the right to use and disclose such non-confidential information as we deem appropriate. By voluntarily submitting feedback and other such information to us, you consent to these terms.
Links to Other Web Sites
Posting Comments, Reviews and Ratings on our Site
Reporting Copyright Violations
In compliance with the safe harbor provision of the Digital Millennium Copyright Act (DMCA), if you believe any user generated content infringes your copyright, please provide us with a detailed description of the allegedly infringing content, your name and ownership claim and send it to our attention at Mine@munchado.com
Notice to California Residents
If you are a California resident, you have the right to receive: a) information identifying any third party company(ies) to whom we may have disclosed, within the past year, Personal Information (as defined herein) pertaining to you and your family for that company's direct marketing purposes; and b) a description of the categories of Personal Information disclosed. To obtain such information, please email your request to Question@MunchAdo.com